How Claims Work
Simple. Fast. Fair.
Report your claim online in minutes, attach supporting documents, and we'll keep you informed at every milestone — from first report to final settlement.
1. Report
Submit the form below with your details and any photos or documents — or call +211 925 955 000.
2. Assess
Our claims team reviews everything promptly and contacts you if more information is needed.
3. Settle
We approve and settle fairly, and notify you at each status change along the way.
Track your claim's journey
- 1
Reported
Your claim is received and given a reference number.
- 2
Assessing
Our claims team reviews your details and documents.
- 3
Waiting for Documents
We'll ask you if anything is missing.
- 4
Approved
Your claim is approved for settlement.
- 5
Settled
Payment is completed and your claim is closed.
Documents to have ready
- Health: Medical reports, prescriptions, hospital invoices and receipts.
- Motor: Police report, driving licence, photos of damage, repair estimates.
- Business: Incident report, inventory records, invoices for damaged items.
- Life: Policy document, identification, and relevant certificates.
- Marine & Cargo: Bill of lading, packing list, survey report, damage photos.
Submit a Claim Online
Report your claim in minutes. Attach photos, documents, or receipts to speed up assessment.
Your claim details and files are stored securely and reviewed only by NESICO claims staff.
Ready to protect what matters?
Request a quote in under a minute, or talk to our team — we're here to help you find the right cover.